Terms and Conditions - Hampstead Man with Van

Welcome to Hampstead Man with Van. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Introduction

Hampstead Man with Van offers reliable and professional moving services to clients within Hampstead and the surrounding areas. These terms and conditions govern the use of our services and outline the responsibilities of both the service provider and the client.

2. Definitions

• Service Provider: Refers to Hampstead Man with Van and its employees.
• Client: The individual or entity requesting moving services from Hampstead Man with Van.
• Agreement: The contract formed between the Service Provider and the Client upon acceptance of service booking.

3. Booking and Reservations

To secure our services, clients must complete a booking process either through our website or by contacting us directly. Upon confirmation, a detailed service agreement will be provided.

3.1. Booking Confirmation

Once a booking is made, the Service Provider will send a confirmation email outlining the details of the move, including date, time, and pricing.

3.2. Changes to Booking

Clients may request changes to their booking by notifying the Service Provider at least 48 hours prior to the scheduled move. Changes are subject to availability and may incur additional charges.

4. Pricing and Payment

Our pricing is transparent and competitive. The total cost of services will be provided during the booking process and is based on factors such as distance, volume of items, and specific client requirements.

• Payment Methods: We accept various payment methods including credit/debit cards, bank transfers, and cash.
• Payment Terms: A deposit may be required at the time of booking. The remaining balance is due upon completion of the move.
• Cancellations: Cancellations made less than 24 hours before the scheduled move may incur a cancellation fee.

5. Responsibilities of the Service Provider

Hampstead Man with Van is committed to providing professional and efficient services. Our responsibilities include:

• Providing adequately trained and experienced staff.
• Using reliable and well-maintained vehicles.
• Ensuring the safe transportation of all items.
• Adhering to agreed schedules as closely as possible.

6. Responsibilities of the Client

Clients are expected to adhere to the following responsibilities to ensure a smooth moving process:

• Providing accurate information regarding the items to be moved.
• Ensuring access to all locations involved in the move.
• Properly packing all items unless packing services are included.
• Notifying the Service Provider of any special requirements or restrictions.

7. Insurance and Liability

We prioritize the safety of your belongings. Hampstead Man with Van offers insurance options to cover potential damages during the move.

• Basic Liability: Covers standard risks associated with moving services.
• Additional Insurance: Clients may opt for comprehensive coverage for high-value items.

Note: It is the responsibility of the client to declare any valuable or fragile items.

8. Limitation of Liability

While we strive to minimize the risk of damage, Hampstead Man with Van is not liable for:

• Items not adequately packed by the client.
• Damage resulting from pre-existing conditions of items.
• Delays caused by circumstances beyond our control, such as extreme weather or traffic conditions.

9. Termination of Services

The Service Provider reserves the right to terminate the agreement under the following conditions:

• Non-payment of agreed fees.
• Violation of terms and conditions by the client.
• Failure to comply with safety guidelines.

In such cases, any deposit paid may be forfeited.

10. Dispute Resolution

In the event of a dispute, both parties agree to seek resolution through negotiation. If negotiations fail, mediation may be pursued before considering legal action.

11. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any legal actions arising from this agreement will be subject to the jurisdiction of the UK courts.

12. Amendments to Terms and Conditions

Hampstead Man with Van reserves the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of the revised terms.

13. Privacy Policy

Your privacy is important to us. We handle all personal information in accordance with our Privacy Policy, which is available upon request.

14. Force Majeure

The Service Provider is not liable for any failure or delay in providing services due to causes beyond its reasonable control, including but not limited to natural disasters, war, or civil unrest.

15. Severability

If any provision of these terms and conditions is found to be unenforceable or invalid, the remaining provisions will continue to be in full effect.

16. Entire Agreement

These terms and conditions constitute the entire agreement between Hampstead Man with Van and the client. Any prior agreements or understandings are superseded by this document.

17. Acceptance

By booking and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.